Terms of Service

1. Acceptance of These Terms

Nice Work, a product of Cicero Apps LLC ("Nice Work," "we," "our," or "us"), provides the Nice Work mobile app, website, and related services (the "Service"). These Terms of Service ("Terms") are a binding agreement between you and Nice Work that governs your use of the Service.

By creating an account, scanning a referral code, accepting a offer, or otherwise using the Service, you agree to these Terms and to our Privacy Policy , which is incorporated here by reference. If you do not agree, do not use the Service.

If you use the Service on behalf of a business or other organization, you represent that you have authority to bind that organization, and "you" refers to both you and that organization.

2. Who Can Use Nice Work

You must be at least 18 years old and able to form a legally binding contract to use the Service. The Service is offered for use in the United States. Some features — including payouts to affiliates — require a valid U.S. payout method (such as a U.S. bank account, debit card, or Venmo) and are not available outside the United States.

You are responsible for complying with all laws that apply to you and your use of the Service, including tax, telemarketing, licensing, and consumer-protection laws.

3. What Nice Work Is — and Isn't

Nice Work helps local service businesses thank the customers who recommend them. It brings together three kinds of people:

• Business Owner: a business that uses Nice Work to reward referrals.
• Affiliate: a happy customer who recommends the Business Owner to friends and earns a reward (a "Referral Reward") when a recommendation turns into new business.
• Customer: a person who books the Business Owner through a recommendation and may receive a benefit (a "Customer Offer") — either a dollar amount off or a free first-visit perk.

We are a facilitator, not a party to your relationships. A referral on Nice Work is a genuine recommendation between people — most often a text between friends, days or weeks after a job is done. Nice Work provides the technology that records the recommendation and helps deliver the reward. We are not a party to, and are not responsible for, the underlying work performed by a Business Owner, the quality or safety of that work, the arrangement between a Business Owner and a Customer, or the Customer Offer. Those are between the participants.

Nice Work is not a bank, lender, money transmitter, employer, broker, or marketing agency. We do not provide legal, tax, financial, or business advice.

4. Your Account

You agree to provide accurate, current information and to keep it up to date. Business accounts are tied to a single company. You are responsible for keeping your login credentials secure and for all activity that happens under your account.

Notify us promptly at support@ciceroapps.com if you suspect unauthorized use of your account. We are not liable for losses caused by someone using your account with or without your permission.

5. If You're a Business Owner

You set the economics. You choose the Referral Reward you pay affiliates and the Customer Offer you provide — whether that Offer is a dollar amount off or a free first-visit perk. Nice Work does not set, fund, or guarantee it.

The Customer Offer is your arrangement. Nice Work displays the Customer Offer for convenience but does not process, deduct, collect, or verify it. Honoring the offer is entirely between you and your Customer.

You fund and authorize rewards and fees. The Referral Reward is your money. By marking a referral complete, you authorize Nice Work to charge your payment method on file for the Referral Reward and our platform fee (plus applicable tax) and to deliver the reward to the affiliate. You authorize these charges in advance and will keep a valid payment method on file.

You stand behind your own work. You are solely responsible for the services you provide, your licensing and insurance, the accuracy of what you tell customers, and compliance with all laws that apply to your business — including any rules governing referral or affiliate-fee programs in the states where you operate.

Contact consent. If you add a customer's phone number or email to Nice Work, you represent that you served that customer in person and have their permission to send a thank-you and recommendation message. You are responsible for obtaining that consent. See the SMS Messaging Program section of our Privacy Policy.

6. If You're an Affiliate

Recommend genuinely. You may only recommend a Business Owner you genuinely choose to recommend. Do not make false or misleading claims, spam people, or recommend in exchange for anything other than the Referral Reward offered through Nice Work.

The reward is the Business Owner's money, passed through. A Referral Reward is funded by the Business Owner and facilitated by Nice Work. It is not a commission, wage, salary, or payment from Nice Work, and it does not make you an employee, agent, contractor, or sales representative of Nice Work. We do not promise that you will earn any particular amount, or anything at all.

You handle your own taxes. You are responsible for any taxes on rewards you receive. Where required, we or our payment partners may collect tax information and issue tax forms (such as a Form 1099). Payouts are made in the United States only, through our payment partners, by U.S. bank transfer or Venmo; the method available to you depends on the details you provide.

7. If You're a Customer

You can view an offer without creating an account. Any offer is offered and honored by the Business Owner, not by Nice Work — we don't process, fund, or guarantee it. Your decision to hire a Business Owner is yours alone.

8. Referrals, Rewards, and the Payout Hold

Genuine referrals only. Referrals must reflect a real recommendation that leads to real new business. Only the first affiliate to refer a given customer to a given Business Owner earns credit for that customer.

We confirm completion in good faith. We rely on information provided by Business Owners and our records to determine whether a referral is complete and a reward is owed. We may review, hold, adjust, deny, or reverse any referral or reward we believe is fraudulent, duplicative, mistaken, disputed, or in violation of these Terms.

The payout hold. A Referral Reward may be paid in cash, sent to the affiliate through our payment partners, or provided as a perk directly by the Business Owner. To protect against fraud and payment chargebacks, cash Referral Rewards are held for a period (currently 30 days) before they are released. We set this period, and it cannot be changed by users. If we detect or reasonably suspect fraud, a refund, a chargeback, or a dispute on the underlying payment, we may extend the hold or withhold, cancel, or reverse the reward. We also reserve the right to recover or claw back any reward paid out on a payment that is later reversed, and you agree to repay those amounts. Perks honored directly by the Business Owner are not subject to this hold.

Unclaimed rewards. To receive a cash reward, an affiliate must have a valid payout method on file — a U.S. bank account or a Venmo number (which may be set up automatically from the phone number used to sign up). Perks are provided directly by the Business Owner and don't require a payout method. If a cash reward goes unclaimed after we provide reasonable notice, it may expire and be forfeited, subject to applicable law.

9. Fees, Charges, and Taxes

Pay only when it works. There are no subscriptions, and no upfront cost is required to use the Service. Business Owners pay a flat platform fee for each completed referral, in the amount shown in the Service at the time of the referral, plus any applicable tax on that fee. Optional add-ons, such as printed referral cards, are billed separately as one-time purchases.

How charges are processed. Payments are processed by third-party providers such as Stripe. You authorize us and our providers to charge your payment method for amounts you owe, including the platform fee, applicable tax, and Referral Rewards you have agreed to pay. Tax is calculated on our platform fee only; a Referral Reward is the Business Owner's own funds passed through to the affiliate.

No refunds. Except where required by law or expressly stated, platform fees are non-refundable. You are responsible for all taxes associated with your use of the Service other than taxes on our net income.

10. Payouts

Payouts are made to affiliates through our payment partners and require a valid U.S. payout method — either a U.S. bank account or a verified U.S. phone number for Venmo. Depending on the payout method, a payout may be sent automatically or by hand, and timing may vary.

We may delay, hold, withhold, or reverse a payout to comply with law, to investigate suspected fraud or a dispute, to satisfy a chargeback or reversal, or to enforce these Terms. We are not responsible for delays, fees, or errors caused by your bank, card issuer, or a payment provider, or by inaccurate payout details you provide.

11. Acceptable Use

You agree that you will not:

• Create fake, self-, or duplicate referrals, or otherwise game, inflate, or manipulate referrals, rewards, or payouts
• Refer yourself, refer through accounts you control, or coordinate with others to claim rewards that don't reflect genuine recommendations
• Create more than one account per person or company, or open an account to evade a suspension or to circumvent fees
• Provide false information, impersonate anyone, or send messages to people who have not consented to receive them
• Initiate fraudulent chargebacks or use a payment method you are not authorized to use
• Copy, scrape, reverse engineer, decompile, or attempt to access the Service's source code or underlying systems
• Interfere with, overload, or disrupt the Service, or introduce malware or harmful code
• Use the Service for any unlawful, harassing, infringing, or deceptive purpose, or to violate the rights of others

We may investigate suspected violations and take any action we consider appropriate, including removing content, reversing rewards, and suspending or terminating accounts.

12. Communications and SMS

By using the Service, you agree that we may send you service-related emails, SMS messages, and in-app notifications. Transactional text messages are governed by the SMS Messaging Program section of our Privacy Policy. You can opt out of texts by replying STOP. Message and data rates may apply.

13. AI-Powered Features

Some features use artificial intelligence to generate suggestions, such as ideas for growing your referrals. These suggestions are provided for convenience only, may be inaccurate or incomplete, and are not professional, legal, financial, or business advice. You are responsible for reviewing and deciding whether to act on them, and we are not liable for outcomes that result from doing so.

14. Third-Party Services

The Service relies on third parties — including payment and payout providers (such as Stripe), cloud infrastructure, SMS and email providers, wireless carriers, and app stores. Your use of those services may be subject to their own terms, and we are not responsible for their acts, omissions, availability, or content. Wireless carriers are not liable for delayed or undelivered messages.

15. Intellectual Property

The Service, including its software, design, and the Nice Work name and logo, is owned by Nice Work and protected by intellectual property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Service for its intended purpose, subject to these Terms.

Your content. You retain ownership of the content you submit (such as your company name, logo, and brand colors). You grant Nice Work a limited, worldwide, royalty-free license to use, host, display, and reproduce that content only as needed to operate and provide the Service to you — for example, to show your branding on your own referral materials, offers, wallet passes, and the emails and messages we send to your customers on your behalf. We will not use your name, logo, or content to market or promote Nice Work without your permission. You represent that you have the rights to the content you submit.

Feedback. If you send us feedback or suggestions, we may use them without restriction or obligation to you.

16. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or secure, and we do not guarantee any number of referrals, customers, rewards, earnings, or other results. We are not responsible for the conduct of any Business Owner, Affiliate, or Customer, for the quality, safety, or legality of any work performed, or for any agreement or payment between participants.

17. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NICE WORK AND ITS OWNERS, OFFICERS, EMPLOYEES, AND PARTNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE TOTAL PLATFORM FEES YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) $100. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

18. Indemnification

You agree to indemnify, defend, and hold harmless Nice Work and its owners, officers, employees, and partners from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, your content, your work or services, your tax or legal obligations, your messages to customers, or your violation of these Terms or applicable law. We may assume the exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate with us, and you will not settle any such matter without our prior written consent.

19. Suspension and Termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access at any time, with or without notice, if we believe you have violated these Terms, created risk or possible legal exposure for us, or for any other reason at our discretion.

If we terminate your account for fraud or a violation of these Terms, we may withhold or reverse any pending or unreleased referrals, rewards, or payouts associated with the violation. Sections that by their nature should survive termination — including fees owed, disclaimers, limitation of liability, indemnification, and dispute resolution — will survive.

20. Dispute Resolution and Arbitration

Please read this section carefully — it affects your legal rights.

Informal resolution first. Before filing a claim, you agree to contact us at support@ciceroapps.com and give us 60 days to resolve the dispute.

Binding arbitration. Except for the carve-outs below, any dispute relating to the Service or these Terms will be resolved by final and binding arbitration administered by a recognized arbitration provider, rather than in court. The arbitration will take place in Ohio or be conducted remotely.

Class action and jury waiver. Disputes will be resolved only on an individual basis. You and Nice Work waive any right to a jury trial and to bring or participate in a class, collective, consolidated, or representative action. This waiver cannot be severed from the arbitration agreement: if it is found unenforceable as to any dispute, then the entire arbitration agreement will not apply to that dispute, which will instead proceed in the courts described in the Governing Law section — but in no event will class, collective, or representative claims be arbitrated.

Coordinated claims. If 25 or more similar arbitration demands are filed by or with the help of the same or coordinated counsel, the demands will be administered in sequential batches of up to 50 — a small set of bellwether cases is heard first, and the outcomes guide resolution of the rest — and filing and arbitration fees will be assessed per batch rather than per case. This process is intended to keep arbitration efficient and is enforceable notwithstanding any conflicting provider rules.

Time to file a claim. Any claim relating to the Service or these Terms must be brought within one year after it arises, or it is permanently barred, except where a longer period is required by law.

Carve-outs and opt-out. Either party may bring a qualifying claim in small claims court or seek injunctive relief to protect intellectual property. You may opt out of arbitration by emailing us within 30 days of first accepting these Terms; opting out does not affect the class, collective, and jury waivers, which still apply.

21. Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to its conflict-of-laws rules. Subject to the arbitration section above, you agree to the exclusive jurisdiction of the state and federal courts located in Ohio for any matter not subject to arbitration.

22. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide notice through the Service or by email. Changes take effect when posted, and your continued use of the Service after that constitutes acceptance of the updated Terms. If you don't agree, stop using the Service.

23. General Terms

• Independent parties: These Terms do not create any employment, agency, partnership, or joint-venture relationship. Affiliates and Business Owners are independent and act on their own behalf, not on behalf of Nice Work.
• Entire agreement: These Terms and the Privacy Policy are the entire agreement between you and Nice Work regarding the Service.
• Severability: If any provision is found unenforceable, the rest remains in effect.
• No waiver: Our failure to enforce a provision is not a waiver of it.
• Assignment: You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.
• Force majeure: We are not responsible for delays or failures caused by events beyond our reasonable control.
• Electronic communications: You consent to receive communications and agreements from us electronically.

24. Contact Us

If you have questions about these Terms, contact us at: